Terms of Use
These terms of use explain the rules for using the A Clouder of Cats website and buying from our little shop. By using the site, you agree to these terms. If you do not agree, please do not use the website.
Who we are
A Clouder of Cats is run by the owner of Flo, Izzie, Milly and Taylor — a family of four cats sharing their lives online. The website is based in the United Kingdom.
Copyright and intellectual property
Everything on this website — including videos, photos, logos, product designs, writing, and the name “A Clouder of Cats” — belongs to us unless otherwise stated. You may watch, share links, and enjoy the content, but you may not copy, repost, sell, or reuse it without our written permission.
If you would like to feature our content or work with us, please get in touch.
Using the website
We want the site to be a safe, friendly place for cat lovers. You agree not to misuse the website, including:
- Trying to access areas you should not have access to
- Copying or scraping our content without permission
- Using the site to send harmful code or spam
- Pretending to be us or misleading other visitors
Accounts and The Clouder Club
To access The Clouder Club, you will need an account linked to your email address. Keep your login details safe. You are responsible for anything that happens under your account.
Club content is for paying subscribers only. Please do not share subscription content publicly or with non-subscribers.
Products and payments
We sell small cat toys, treats, and fun items for pets. All payments are processed securely through PayPal. We never see, store, or handle your card or bank details.
Prices are shown in British Pounds (£) and include VAT where applicable. We try our best to make sure product descriptions, prices, and availability are accurate, but mistakes can happen. If there is an error, we will let you know as soon as possible and give you the option to reconfirm or cancel your order.
Shipping and returns
We aim to dispatch orders within a few working days. Delivery times depend on where you live and which shipping option you choose.
If something arrives damaged or incorrect, please contact us and we will sort it out. Because most items are small and low-cost, we handle returns on a case-by-case basis.
Become a stockist
We offer bulk pricing for shops and businesses who want to stock our products. Minimum order quantities and trade prices are agreed directly. If you are interested, use the stockist form or email us and we will send you the details.
Affiliate and partner links
Some links on our site go to partner brands or affiliate products. This means we may earn a small commission if you click through and make a purchase, at no extra cost to you. We only share products and brands we genuinely like.
We are not responsible for the content, products, or policies of third-party websites such as Instagram, TikTok, PayPal, or any brand partners.
Limitation of liability
We do our best to keep the website accurate and running smoothly, but we cannot guarantee it will always be perfect or error-free. To the extent allowed by law, we are not liable for any loss or damage resulting from using the website or purchasing products.
Changes to these terms
We may update these terms from time to time. The latest version will always be posted on this page with the updated date.
Contact us
If you have any questions about these terms, please email us at: aclouderofcats@outlook.com.
Last updated: August 2026